Participants request supports and watch the numbers move. Providers get jobs dispatched to their phone. Plan managers and Provider Ops run the back office, end to end. NDIS today, Aged Care and DVA next.
WellBeingOS sits beside your plan manager and shows your projected balance with the pending NDIA claims separated out. Resynced whenever the NDIA settles a claim, never once a fortnight.
A real plan-managed week. Each booking lands on the page in calm, not confetti. Tap a day to see how the two numbers move when a claim settles.
The pending column is the part the NDIA portal hides. We surface it honestly so you can plan instead of guess.
She asks ARIA in plain English.
ARIA reads your plan, your last bookings, your category split, and your preferences. It proposes a worker, a time, and a price. You accept or change anything.
You never see "CAT 03", "Improved Daily Living", or a tier number. The platform translates so you do not have to.
ARIA reads your plan, books the worker, and files the claim. Every step shows up on your phone in plain English, before and after.
No phone calls. No portal logins. Plain English at every step.
ARIA scores the match on credentials, geography, prior chemistry, and your roster. You see the reasons before you accept. After the shift, the claim is filed before you finish your coffee.
The participant sees their plan. The provider sees their next job. The plan manager sees the back office. All three apps share the same numbers, the same audit log, and the same ARIA brain.
For NDIS participants and their families. Request supports in plain English, watch the two-number balance move as claims settle, pay self-managed providers in one tap.
For support workers and individual providers. Get matched by ARIA on credentials, location, and prior chemistry. Deliver the shift. The claim is already filed.
For plan management agencies and bookkeepers. Six-gate validation, recurring approvals, burn-rate forecasting, four-eyes review, and PACE-side anomaly detection in one quiet dashboard.
Anomaly detection runs against each provider's own twelve-week baseline. When something sits outside the band, the row warms up and a one-sentence explanation sits beside it. Nothing blinks. Nothing yells.
Numbers you can actually read.
The parts that should be invisible, engineered so the people on top can focus on care. Built for NDIS today, designed to extend to Aged Care HCP and DVA without re-platforming.
NDIS Practice Standards, worker screening, service rules, price-guide caps. We maintain the trail so providers don't have to.
NDIS Worker Check, First Aid, AHPRA, CPR. Verified at onboarding, watched daily, renewed before they lapse. No expired cards in the field.
Claims to PRODA, payments to plan managers, settled directly from the portal, reconciled automatically. We never sit on participant funds.
Bring in support workers and contractors, assign roles, verify credentials, and roster against live requests. Solo provider or multi-state organisation, same flow.
Participants, providers, and plan managers see the same shift, same balance, same audit log. ARIA keeps them in sync so nothing falls between the cracks.
Every booking, claim and edit is signed, time-stamped and exportable. Stand up an audit pack in minutes, not the week before the meeting.
Same two-number balance, same dispatch model, same quiet anomaly flags. Different program rules. WellBeingOS starts with NDIS and adds the others as the integrations land.
We are not promising to do all of care on day one. Each program below has its own status. We will say what is live and what is still being built.
Plan-managed and self-managed. The two-number projected balance, ARIA dispatch, the plan-manager portal, six-gate compliance, PACE-aware claim routing.
Today, participants book care by phone and track the rest themselves. Nothing in the market does the work. So I built one.
The numbers are knowable. The rules are knowable. The worker is knowable. The software just has to do its job, quietly. The NDIA portal can't show a participant their projected balance with pending claims separated out, because the adjudication pipeline always has claims in flight. We can. That gap is the entire reason the platform exists.
My background is distributed systems and payments. A decade of making sure money moved on time and reconciled cleanly. The same maths sits in the middle of every NDIS plan, every Aged Care Home Care Package, every DVA entitlement: money that should be knowable, claims that should reconcile, people who should not have to phone an agency to work out what is left.
We start with plan-manager-partnered NDIS because that is where the pain is most measurable and the people who handle it daily are the ones who know what calm software looks like. Aged Care and DVA follow because the underlying shape is the same. Different rules, same maths, same audience: a family that wants to know what is left and what comes next without being patronised.
Twenty minutes, over a video call. We open a sandbox plan, walk the booking flow, and you ask the awkward questions. No slides.
